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General
Can I send my light in to have it changed or customized?
Yes you may do this for a service fee. In most cases it will have to be the same size housing for a swap request, (For example, you cannot swap a 20” ...
How durable are Rigid Industries LED lights?
See our Tortured video on our Media page located here: rigidindustries.com/media.html
Can I mount my light vertically with Rigid supplied mounting brackets?
Rigid mounting brackets were designed and tested...
What's this little black sticker on the back of my light? Can I take it off or spray paint over it?
Can I run my Rigid light with a 14-volt A/C signal?
No. The Rigid lights were designed for DC voltage. Lights operated at 14-volt ...
Can I install my relay under the hood?
I see the current draw in the catalog, but what input voltage is that measured at?
All currents shown in the catalog assume a 13.8Vdc input voltage, which is the typical voltage of a fully charged automotive lead acid battery.
What is the difference between the Dually and the D2?
The Dually and D2 are housed in the same cast aluminum housing and have the same shape and profile. The difference is what's inside. The Dually uses our...
I connected my light to my car, and it doesn't work. Now what?
Several items could be preventing the lights from properly working. The below items can help in troubleshooting: Try connecting the wires of the lights...
When I connect my light directly to my battery, it is at full brightness, but when I use a long cable to install it, the light is dim. What is wrong?
You need to make sure you are using an appropriately sized gauge wire for your installation. This is especially important if using a long wire from the...
Warranty
Can I mount my light vertically with Rigid supplied mounting brackets?
Rigid mounting brackets were designed and tested...
What's this little black sticker on the back of my light? Can I take it off or spray paint over it?
Can I run my Rigid light with a 14-volt A/C signal?
No. The Rigid lights were designed for DC voltage. Lights operated at 14-volt ...
My light isn't working. Should I disassemble it and troubleshoot it?
No! Rigid lights are precision assembled in such a way to ensure no moisture can...
How does the lifetime warranty work?
Do I need my receipt for my warranty?
Yes, a receipt is required for all warranties and