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General
General

FAQ-GENERAL

GeneralRigid

General General

Yes you may do this for a service fee , in most cases. It will have to be the same size housing, for swap request.

(For example, you cannot swap  20” for  30”. Or a D- series into an SRO, due to the housings are different sizes.)

on Jul 9, 2018

The low power versions of all A-Series lights use a diffused lens that has a cloudy appearance, especially when compared to the lens in the high power versions of A-Series lights. A-Series products are fully sealed against moisture, so please be assured there is no moisture in your light.

on Mar 4, 2018

No! Rigid lights are precision assembled in such a way to ensure no moisture can get into the light. Disassembly can destroy this seal and will void the warranty.

on Mar 4, 2018

You need to make sure you are using an appropriately sized gauge wire for your installation. This is especially important if using a long wire from the battery to the light installation. If the wire gauge is too small, there will be significant voltage dropped across the wire, preventing the light from powering up fully.

on Mar 4, 2018

Several items could be preventing the lights from properly working. The below items can help in troubleshooting: Try connecting the wires of the lights directly to a fully charged car battery. If the light works then there is a problem between the battery connection and the light. Potential problems include a faulty switch, faulty relay, insufficient thickness wire, and improper grounding.

on Mar 4, 2018

The Dually and D2 are housed in the same cast aluminum housing and have the same shape and profile. The difference is what's inside. The Dually uses our Hybrid Optics System in a 4-LED configuration which comes in either Spot or Flood options. It produces 1,568 lumens at only 15.8 watts and 1.1 amps. To put that in perspective, it uses less power than it takes to use your turn signal. The D2 has 6 LED's that utilize our Specter Optics System, which comes in either Driving or Wide configurations. It produces 3,096 lumens and uses only 34.5 watts and 2.5 amps. The D2, with it's driving beam, produces the perfect combination of distance and width for lighting up the road or water in front of you.

on Mar 4, 2018

All currents shown in the catalog assume a 13.8Vdc input voltage, which is the typical voltage of a fully charged automotive lead acid battery.

on Mar 4, 2018

This is not recommended. Rigid recommends installing the relay in the cab of the vehicle to protect it from extreme temperatures and moisture.

on Mar 4, 2018

No. The Rigid lights were designed for DC voltage. Lights operated at 14 volt A/C may not be damaged, but could flicker or appear dim.

on Mar 4, 2018

No! This is a GORE® pressure equalizing vent and is critical in keeping moisture out of your light. Please do not remove it or paint over it.

on Mar 4, 2018

Rigid mounting brackets were designed and tested assuming the light is installed in the horizontal direction. Installing lights in the vertical direction could cause premature failure of the bracket.

on Mar 4, 2018

See Our Tortured Video on our Gallery Page located here: http://www.rigidindustries.com/galleries/photo-video-galleries#video-tab

on Feb 8, 2018